CONCEPT — Gathering and analysing information about the content and human requirements of jobs and their context. Shows job families and progression paths.
| Author | Keyword |
|---|---|
| Wylie | Anatomy of the job |
| Yoder | Job = collection of duties, tasks, responsibilities |
| Jucius · Flippo | Studying operations and duties · collecting info on a specific job |
| Blum | Also the worker's qualifications |
| Shubin · Scott, Clothier & Spriegel | Distinguish each occupation · critically evaluating operations, duties, relationships |
9 USES — HR planning (HR inventory, HRIS) · recruitment & selection · training · compensation · appraisal · duties info · health & safety · job re-engineering · counselling.
EBOOK PROCESS (5) — 1 Organisational job analysis (Terry: org charts, flow charts) → 2 Select representative jobs → 3 Collect data → 4 Job description → 5 Job specification (last). Study Notes 5 stages: define purpose → collect → analyse → validate → document.
| Method (Ebook 7) | Remember |
|---|---|
| Observation | Most reliable first-hand; physical, short-cycle jobs; not for mental work |
| Interview · Questionnaire | Costly, bias, long for managers · many people same job, low cooperation |
| Checklist | Yes/no ticks; costly, large firms only |
| Critical incidents · Diaries | Skilled analyst needed · daily record, beats memory lapse |
| Technical conference | Supervisors as experts; lacks accuracy (job holders absent) |
STUDY NOTES 6 METHODS — Interviews (structured = fixed, unstructured = flexible) · questionnaires (closed = quantitative, open = qualitative) · observation · diaries (real-time) · panels (HR + SMEs) · existing documentation.
PROBLEMS (4) — No top-management support · one source only · untrained job holders · distorted data.
JOB DESCRIPTION — Dessler (duties, reporting, conditions) · Pigors & Myers ("pertinent picture") · Ernest Dale 6 writing guidelines · first by-product of job analysis. Components: Ebook 6, Study Notes 8 (title = "initial gateway", summary, duties, reporting, qualifications, conditions, compensation, date & approvals).
JOB SPECIFICATION — Robbins & Coulter: minimum qualifications. Personal · physical · mental · social & psychological. Privacy criticism.
TRAPS: All jobs analysed = False · not concerned with worker qualifications = False · no bearing on HRIS = False · data method = Checklist · relationships section = all of the above · JD ≠ JS but complementary · job analysis is ongoing, not one-time · LMS key says closed-ended questions give "qualitative" insights = True (answer as keyed).